Terms of Service

Effective Date: September 15, 2025 | Last Updated: September 15, 2025

Welcome to Ask Sage

These Terms of Service ("Terms") govern your access to and use of Ask Sage, a spiritual guidance platform operated by Cosmic Guidance Family ("we," "us," or "our"). By accessing or using our service, you agree to be bound by these Terms.

Please read these Terms carefully before using Ask Sage. If you do not agree with these Terms, please do not access or use our service.

1. Service Description

Ask Sage provides AI-powered spiritual guidance and personal development tools, including:

Interactive spiritual conversations and wisdom guidance
28-Day Sacred Journey for personal transformation
Personal reflection and journaling capabilities
Meditation and mindfulness resources
Community features and shared wisdom

Important: Ask Sage provides spiritual guidance and personal development support. It is not a substitute for professional medical, psychological, or legal advice.

2. User Responsibilities & Acceptable Use

You agree to:

Provide accurate and truthful information when creating your account
Use the service for personal spiritual growth and lawful purposes only
Respect the spiritual nature of the platform and other users
Keep your account credentials secure and confidential
Notify us immediately of any unauthorized use of your account

You agree NOT to:

Use the service for any illegal, harmful, or abusive purposes
Share content that is offensive, discriminatory, or harmful to others
Attempt to reverse engineer, hack, or compromise our systems
Share your account with others or create multiple accounts
Use the service to provide professional advice to others
Misuse or abuse our AI-powered guidance features

3. Subscription Terms & Billing

Service Tiers:

Free Trial

7 days access to core features

Ask Sage Pro - $8/month

Full access to 364-day Sacred Journey and all features

Annual Plans

Save 40% with yearly subscriptions

Billing Terms:

Free Trial: 7-day free access with no payment required
Billing Cycle: Monthly or annual subscriptions billed in advance
Auto-Renewal: Subscriptions automatically renew unless cancelled
Cancellation: Cancel anytime through your account settings
Refunds: 30-day money-back guarantee for new subscribers
Price Changes: 30 days advance notice for any price increases

4. Spiritual Guidance Disclaimers

IMPORTANT: Ask Sage is NOT:

Medical Advice: We do not diagnose, treat, or cure any medical conditions
Mental Health Treatment: Not a substitute for therapy or psychiatric care
Legal Counsel: We do not provide legal advice or services
Financial Advice: No investment or financial planning guidance
Emergency Service: Not for crisis situations requiring immediate help

Our spiritual guidance is provided for:

Personal reflection and spiritual growth
General life direction and purpose exploration
Mindfulness and meditation support
Relationship and communication guidance
Personal development and self-improvement

Always consult qualified professionals for medical, legal, financial, or emergency situations.

5. Privacy & Data Handling

Your privacy is sacred to us. Ask Sage follows a local-first approach to data storage:

Local Storage: Your conversations and journal entries are primarily stored on your device
Optional Cloud Sync: You may choose to sync data across devices
Minimal Data Collection: We only collect what's necessary for service operation
No Data Selling: We never sell your personal information to third parties
Your Rights: You can access, modify, or delete your data at any time

For detailed information, please review our Privacy Policy.

6. Intellectual Property

Our Content:

All AI-generated spiritual guidance and responses
The Ask Sage platform, design, and features
Educational content and meditation resources
Sacred Journey program and materials

Your Content:

You retain ownership of your personal reflections, journal entries, and questions
Limited License: You grant us permission to process your content to provide our services
Privacy Protection: Your personal content remains private and confidential

7. Limitation of Liability

While we strive to provide meaningful spiritual guidance, we must limit our liability:

Service Availability: We cannot guarantee 100% uptime or availability
AI Responses: AI-generated content is for guidance only, not professional advice
Personal Decisions: You are responsible for decisions made using our guidance
Third-Party Links: We're not responsible for external websites or services

Maximum Liability: Our total liability is limited to the amount you paid for our services in the past 12 months.

8. Account Termination

You may terminate your account:

At any time through your account settings
By contacting our support team
Cancellation takes effect at the end of your billing period

We may terminate your account if:

You violate these Terms of Service
You engage in harmful or abusive behavior
You use the service for illegal purposes
Your account remains inactive for extended periods

9. Changes to These Terms

We may update these Terms from time to time. When we do:

We'll post the updated Terms on this page
We'll update the "Last Updated" date at the top
We'll notify users of significant changes via email
Continued use of the service after changes means acceptance

10. Contact & Support

Questions about these Terms? We're here to help:

Email: support@cosmic-guidance.ca
Support Page: Ask Sage Support Center
Address: Cosmic Guidance Family, Canada

Response Time: We aim to respond to all inquiries within 24-48 hours.

"May these terms guide us toward mutual respect, understanding, and spiritual growth."

By using Ask Sage, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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